Enhancing Personal Injury Attorneys’ Outcomes: 10 Service Provider Tips

Attorneys get the best results when they can focus on casework instead of being distracted by administrative -core activities. This is particularly true concerning transportation and pharmacy, where external specialists can take a significant burden off your hands.

Keeping clients compliant with their care plans is undoubtedly important, but it doesn’t need to be done in-house. When you work with good partners, you’ll find you benefit significantly. In this article, we’ll discuss a few of the many ways a good provider can help personal injury law firms enhance their level of service.

Transportation & Pharmacy on Lien

Compliant Clients is one of America’s leading transportation and pharmacy providers. After many years of working with personal injury law firms, we understand the significant challenges you face when building cases. We can take some of the load off your shoulders by offering transportation and pharmacy on lien.

When you partner with a specialist in this field, both your workload and non-compliance issues are reduced. The assistance of a transportation and pharmacy provider makes a real difference to your day-to-day work and helps you achieve much better outcomes.

“Legal staff have better things to do than schedule rides and make follow-up calls,” says Dr. Survam Patel, Managing Partner of Compliant Clients. “That’s why so many firms find our services invaluable. We take care of clients while attorneys take care of cases.”

We can help by:

Three people working on a puzzle with pieces containing Getting clients to appointments, ensuring they get their medications, removing a case weakness, Saving staff time, Saving money, Allowing attorneys to focus, Providing easy access to records, eliminating treatment gaps, lowering admin overheads, improving clients' satisfaction.

Getting clients to appointments

For a transportation provider, the core service is getting clients to their medical appointments on time, every time. We’ll schedule rides, follow up, and keep everyone on track.

There are a whole host of reasons why clients miss appointments. But simply organizing rides eliminates many of them. We’ll not only schedule rides for clients, we’ll also follow up to ensure they stay compliant.

Ensuring they get their medications

Another reason for non-compliance is problems filling prescriptions. This may happen because of financial constraints or for several reasons. Being a few dollars short can lead to a client skipping medications and leaving a troublesome gap in treatment.

Fortunately, there’s a better option. Thanks to our pharmacy services, clients can get their needed medications without worrying about costs. We provide them with pharmacy cards so they can fill prescriptions at the pharmacy of their choice.

If they need medications delivered at home, they can even choose a pharmacy that offers free shipping. This is a big help to people who may be housebound after an accident. It’s easy, convenient—and just plain works!

Eliminating treatment gaps

By offering transportation and pharmacy on lien, we keep clients compliant with their care plans. So you can be confident frustrating gaps in treatment won’t undermine your cases.

Financial concerns are one of the biggest causes behind missed appointments and skipped medications. Yet you can eliminate both of these problems when you work with us. Clients get the treatment they need without being out of pocket (and your firm doesn’t have to spend a cent, either.)

Removing a case weakness

Incomplete medical records give insurance adjusters and defense attorneys an Achille’s Heel to attack. Even a single missed appointment can damage a case severely, greatly reducing the chances of a successful settlement.

That seems crazy when the problem can be solved so easily. When you enroll your clients with us, you immediately put them on track for much greater compliance. This means you can build cases on firm foundations, knowing your hard work won’t be undermined.

Saving staff time

If you try to manage transportation and pharmacy in-house, you’ll soon find yourself dealing with an admin nightmare. Legal staff will be so busy organizing rides and helping with medications they won’t have much time for casework.

But when you partner with us, you get all that time back. We shoulder the burden and take care of all the admin and follow-up tasks. That means your personnel can focus on what they do best, saving you a great deal of wasted time.

Lowering admin overheads

Dealing with constant calls from clients requesting assistance with rides can be frustrating. Your legal personnel are highly trained in dealing with legal matters but probably less experienced in dealing with transport and pharmacy issues.

As a result, they can quickly become frustrated and overwhelmed. So pass that problem over to us. After all, it’s why we’re here. Our staff are trained specially to deal with organizing rides and arranging medications. So let us do what we do best, so you can focus on what you do best.

Saving money

Good legal personnel aren’t cheap, so you must use their time as efficiently as possible. Having a highly-paid team member making phone calls about Uber rides is clearly an expensive proposition.

When you work with a specialist partner, transportation and pharmacy matters get dealt with efficiently by experts in the field. So your costs are reduced significantly while your service becomes better than ever.

Allowing attorneys to focus

Concentrating on building cases is hard when you’re distracted by admin matters. A client with a minor ride scheduling or pharmacy problem can eat up valuable hours of attorney time.

But when you work with Compliant Clients, you get more time to focus on building robust cases. We’ll ensure that care plan compliance happens smoothly and efficiently, so you don’t have to give it a second thought.

Providing easy access to records

Clear, detailed medical records are essential to a strong case. This is one of the first areas where insurance adjusters will look for points of attack, so it’s crucial to have everything documented.

The easy-to-use Compliant Clients portal gives you easy access to all medical statements and invoices relating to your clients. You can download clear, accurate records at your convenience, so every case you build is rock solid.

Improving clients’ satisfaction

There’s no better form of marketing than referrals from delighted clients. Especially in the era of social media, it’s easy for people to share their positive experiences with your firm.

Clients love the convenience and comfort of the ‘done for you’ Compliant Clients service. We make their lives so much easier and remove many barriers to getting the treatment they need.

Better still, you get all the credit! When you work with us, clients will likely recommend your firm to their friends, colleagues, and family. That’s a never-ending stream of free publicity that will bring you clients for many years to come.

Take the Next Step

There you have 10 excellent reasons for working with a transportation and pharmacy provider. No wonder, then, so many personal injury firms across America are choosing this route.

“We’re here to help in every way we can,” says Dr. Patel. “We know that personal injury lawyers play a vital role but are often hampered in their efforts by non-compliant clients. That’s why we’ve designed our service to remove as many obstacles as possible and make life easier for everyone.”

The sooner you start working with a partner like Compliant Clients, the sooner you’ll reap the benefits. So get in touch today and find out why both personal injury firms and their clients love having us on their team.

You’ve got nothing to lose—and everything to gain. So take the next step and start achieving better case outcomes for all your clients.